Privacy Policy

Last updated: 7 November 2026

This policy covers both kuyacoco.com and the Kuyacoco mobile app. You can use the website and browse results in the app without an account. Signing in with Google unlocks account-tied features — Kuyacoco Points, saved tickets with match alerts, and Premium — and involves the data described below.

1. Information We Collect
Without an account: we don't require sign-in to view results, check tickets, or browse history on the website or app. We use browser local storage / on-device storage for preferences like view mode. Like any website, our servers also receive standard request information such as your IP address, which is used for rate-limiting and security. The analytics and advertising services described in sections 3 and 4 collect their own data when you visit the website or use the app.

App question (optional): about 3 days after you first open the app, it asks you once what you need most. If you answer, we receive the option you chose, an optional comment of up to 200 characters that you type, and a random ID the app makes for that install (it is not your device ID, advertising ID, or Google account). These are stored on our server and read by the site owner to improve the app; they are not shown publicly. Please don't enter personal details, such as your name, phone number, or email, in the comment. You can dismiss the question without answering.

With a Google account (app): when you sign in, we receive your name, email address, and profile picture from Google — used to identify your account, nothing else. We then store, tied to that account: your Kuyacoco Points balance, your raffle entries and results, any tickets you save for the ticket-match checker (game, numbers, and a label you choose), your push-notification device token, and your subscription/purchase status if you buy Premium (processed through Google Play Billing — we never see your card details).

2. How We Use Your Information
Account data powers the features you turned on: matching your saved tickets against new draw results and alerting you, keeping your points balance in sync across devices, sending push notifications you've enabled (results, draw reminders), and verifying an active Premium subscription. We don't sell your data. Our advertising and analytics partners collect their own data as described in sections 3 and 4.

3. Analytics
The website uses Google Analytics 4 and the app uses Firebase Analytics (both from Google) to understand how the website and app are used, such as which pages and screens are viewed, how quickly the app starts and loads in a session, and what device or browser is used. This is usage data; we don't use it to identify you personally. To opt out of Google Analytics on the website, you can install the Google Analytics opt-out browser add-on.

4. Advertising
The website shows ads through Google AdSense and the app shows ads through Google AdMob (banner, interstitial, app-open, and rewarded ads). Google and its partners use cookies on the website, and the advertising ID on your Android device in the app, to serve and measure ads, including personalised ads based on your previous visits.
Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to this site and/or other sites on the Internet.
You can opt out of personalised advertising by visiting Google Ads Settings (also available at My Ad Center). To learn how Google uses information from sites or apps that use its services, see How Google uses information from sites or apps that use our services. On Android you can also reset or delete your advertising ID, or opt out of ads personalisation, in your device's Settings under Google → Ads.
When you watch a rewarded ad in the app while signed in, Google's ad service notifies our server that the ad was completed, and the notification includes your numeric account ID so we can credit your reward.

5. Cookies, Local Storage & Push Notifications
We store preferences and sign-in state in your browser's local storage (for example view mode, your sign-in token, and a random device identifier used for push notifications and promo prompts). The third-party cookies described above (Google Analytics and Google AdSense) are set by Google, not by us, and you can block or delete them in your browser settings. If you allow push notifications, a Firebase Cloud Messaging token is stored on our server so we can deliver the notifications you've opted into; you can disable notifications anytime in the app's settings or your browser's site settings.

6. Data Storage and Security
Account and app data is stored on our servers, tied to your account, and is never publicly visible — saved tickets, points, and push tokens are only readable by your signed-in session. Comments you post are public and show only the text and a randomly coloured letter avatar, not your name or email. Raffle winners are announced publicly, including on our Facebook page, by first name and last initial only (for example "Maria S."), never by email or account ID. Please don't put personal information in comments.

7. Third-Party Services
We use Google Sign-In for authentication, Firebase Cloud Messaging for push notifications, Google Play Billing for Premium subscriptions, Google Analytics and Firebase Analytics for analytics, and Google AdSense and AdMob for advertising. Each is governed by Google's own privacy policy in addition to this one. We don't use other third-party advertising or tracking services.

8. Your Rights
You can delete your saved tickets anytime in the app. To delete your account and all associated data (points, raffle entries, tickets, push token, purchase history), email us — see Contact Us. We'll confirm and process deletion within a reasonable time.

9. Children
The website and app are not directed at children under 13, and we don't knowingly collect personal information from them. The monthly raffle is open only to people aged 18 or older. If you believe a child has given us personal information, contact us and we will delete it.

10. Changes to This Policy
We may update this policy as the app's features change. Continued use of the website or app after an update constitutes acceptance of the revised policy.

For questions, please use our Contact Us page.